Further patient support

For help with any support or information needs please contact the surgery and ask to speak with Natasha our Care Co-Ordinator who works on a Tuesday and Friday.

Natasha can also help support anyone who is a carer, has recently been bereaved or from a military background.

For any other information please contact our reception team who will be able to advise and help you.

Diabetes Support and Information

Have you recently been diagnosed or are you living with type 2 diabetes and would benefit from healthy lifestyle support to better manage your diabetes?

Diabetes and You is a free course for adults living with type 2 diabetes. The course is delivered with your local GP practice and led by trained diabetes educators who will make you feel very welcome.

The course will help you to learn about your diabetes and how to look after yourself. We will talk about diabetes and glucose, medication, food and healthy lifestyle choices and where to get help and support. 

The courses are informal, friendly and non-judgemental. You can share your experiences of diabetes and ask questions if you would like to. you will meet other people with diabetes with the option to bring a family member or friend for support.

For information about face to face courses delivered with your local GP practice please contact:

Hayley Burgoyne

hayley.burgoyne@nhs.net

07881 257452

For self-referral to a Virtual Diabetes and You course please contact 

Health Cornwall

healthy.cornwall@cornwall.gov.uk

01209 615600

Weight management support

Free NHS Weight loss plan (AppLose weight – Better Health – NHS (www.nhs.uk)

Weight Management Videos. These webinars have been designed and delivered by Dietitians and cover the Dieting Cycle, Regular Eating, Triggers to Eating, Diet Myth Busting and Balanced Eating Webinars on Weight Management – patientwebinars.co.uk

Healthy Weight Cornwall (Digital Adult Healthy Weight Programme and Healthy Lifestyles Drop in Sessions) Healthy Cornwall Current Programmes – Healthy Cornwall

Local sexual health services
Stop smoking support from Healthy Cornwall

Available Support to quit smoking

We offer a range of stop smoking support services for groups and individuals alike:

One to one support

We can offer one to one support and advice between you and our friendly, expert advisors. Including:

Text Support:

Our advisors can support you through text messages; whether it’s checking up on how you’re getting on, arranging prescriptions or answering any queries you may have.

Telephone Support:

Our advisors can support you via weekly phone calls to keep up to date with your stop smoking journey and give you advice and support when you need it.

Digital Support:

Our advisors can also support you through the use of email or with virtual meetings held over Microsoft Teams or Skype.

Get in touch:

To discuss the support we can offer and the path that is right for you, get in touch by:

Online enquiry form – Complete our enquiry form here

Telephone – 01209 615600

Email – healthy.cornwall@cornwall.gov.uk

 

Smokefree Text Support Service

Our text support service is FREE and easy to get started, just text ‘SMOKEFREE’ to 82228 – it’s that simple.

Over the next month you’ll then be supported through a quit attempt with top tips, advice, tools and motivation from the team to guide you to success. Once you reach the end of the text service you’ll be 5 times more likely to quit smoking for good.

Get started today, text ‘SMOKEFREE’ to 82228

 

Healthy Lifestyles Support Drop In Sessions

Our Healthy Lifestyles Support sessions are FREE for anyone to drop in at any point during the session time.

The session is a chance for you to catch up with your local Health Improvement Practitioners for advice and support about a range of topics involved in improving your health and wellbeing, including stop smoking support, tools and resources.

Find your nearest local drop in sessions in our What’s On area

 

Workplace Health Support

If you think your workplace would benefit from stop smoking group sessions or drop ins please get in touch with the team as we’d love to discuss how we can support you with this:

Telephone – 01209 615600

Email – healthy.cornwall@cornwall.gov.uk 

Free National Smokefree Helpline

Feel like you need to talk to someone?

You can call the National Smokefree Helpline for free and talk to a trained adviser for advice and support.

Call for FREE on 0300 123 1044

The times this service available are as follows:

Monday to Friday: 9am to 8pm

Saturday and Sunday: 11am to 4pm

Bereavement support

Please find below a variety of services and charities who can offer support during this difficult time.

you can contact the Care Coordinator, Natasha Hawke, based at Chacewater Practice for further information.

Cruse

Understanding grief can be overwhelming and to ensure you don't have to deal with it alone. Provide help no matter how long you have been grieving with trained volunteers and expert grief counsellors who are trained in all types of bereavement. Cruse can be found on social media; Instagram. Facebook and Twitter. You can call the helpline on 0808 808 1677 

The opening times are

Monday & Friday 9.30am - 5pm 

Tuesday, Wednesday & Thursday 9.30am - 8pm

Saturday & Sunday 10am - 2pm

Or via Crusechat an online chat service on the website. 

Penhaligon's Friends

Penhaligon's Friends are an organisation which is there to support those children and young people who have experienced the death of someone special who was close to them. All the helpers have had special training to enable them to support those who are grieving the loss of someone they loved. This is done through a variety of activities; more information can be found on the website.

All helpers are used to working with children in a range of settings and are very committed to making sure that they offer the best support thy can. Children and young people are usually visited in their home or school wherever they feel most comfortable.

To get in touch with Penhaligon's Friends you can call

01209 210624 

or 

01209 215889

If there is no one in the office, you can leave a message on the answerphone and someone will call you back as soon as possible.

Cornwall Bereavement Network

The goal of Cornwall Bereavement Network is to make support easily accessible to those experiencing bereavement. This support be in the form of legal services, counselling and support groups. There are many support services listed with Crisis Support if needed.

The Cornwall Bereavement Network is a directory service that ensures assistance to anyone who is bereaved no matter the age or relationship to the deceased.

If you would like the website details, please contact the Surgery Care Coordinator and she will forward the information to you.

The Compassionate Friends

Supporting bereaved parents and their families. The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and parents who are dedicated to supporting and caring for others who are similarly bereaved family members who have suffered the death of a child or children of any age or form of cause.

You can call the confidential bereavement support helpline on:

0345 123 2304

Open 10am - 4pm, 7pm - 10pm every day of the year.

You can also email TCF at helpline@tcf.org.uk

Grief Encounter

Martin Lewis became a Patron for Grief Encounter after losing his mother as a child, he helped the charity launch a helpline called Grieftalk. Grief Encounter have been providing free, professional and specialist bereavement support for over 15 years. The mission is to give every child and young person the best support possible following the death of someone close. They work closer with individuals, families, schools and professionals to offer a way through the anxiety, fear and isolation often caused by grief.

you can contact Grief Encounter by phone on 0808 802 0111 weekdays 9am - 9pm.

Online chat service or email grieftalk@griefencounter.org.uk

The contact details for the Southwest is via email, the email address is southwest@griefencounter.org.uk 

Bereavement Help Point

A free monthly drop in space for anyone who has been bereaved. 

We offer a relaxed and supportive group environment for conversations, peer support, signposting and refreshments. 

Starting on 16th January 2023, then the first Monday of each month

10am - 12pm 

At Treverbyn Hall, Terverbyn Road, Stenalees, PL26 8TL

We are here for you:

www.cornwallhospicecare.co.uk/our-community-services/

Call 01726 829 874

Menopause Support Group

Every 2nd Thursday of the month

7pm - 9pm

At the Driftwood Spas Pub St Agnes

Contact for more information:

Libby Huddy 

libby.huddy@imagineif.net

Military Veterans

Message from Natasha our Care Co-Ordinator

As part of my work with the surgery, I have been contacting patients who we know are Military Veterans.  It is important that we recognise the people who served out Country whether this was recently or years ago.  I wanted to highlight Armed Forces Day and it being celebrated in Cornwall but also some charities who offer support to Veterans as well.  I can provide support and information about other charities that can offer help and support as well. If you think I can help you, then please call the surgery.

Thank You

Natasha

Armed Forces Day a National Event is being held in Falmouth on Saturday 24th June you can find further information using the link below. 

 Home – Armed Forces Day (cornwall.gov.uk)

Help for Heroes

We help the Armed Forces community live well after service.

There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. 

We help people with their physical and mental health needs, and a range of welfare issues.   Our support gives people the skills, confidence and knowledge to make a success of life in the civilian world.   Our teams can help people get back on their feet, if they are having money problems, need somewhere to live, are struggling to get a job, or don’t know how to apply for benefits.

We run sporting and social activities across the UK, and online, to combat loneliness and isolation. We provide financial grants for things such as home adaptations and medical equipment, to help people overcome challenges from illness or injury. Our free online courses and self-help guides give people life skills so they can live independently.

Further details available by following the link below.

UK Armed Forces and military veterans charity | Help For Heroes

Armed Forces & Veterans Breakfast Club

Official Armed Forces & Veterans Breakfast Club. Our purpose is to facilitate Veterans and serving Armed Forces personal to meet face to face in a relaxed, safe , social environment to enjoy breakfast and banter, to combat loneliness and allow Veterans to ‘return to the tribe’.

Free to attend – there are no fees, subs or commitments: we don’t exist to support any national charity, organisation or business; just turn up, pay for your own breakfast & enjoy the company of other Armed Forces Veterans.  

Clubs can be found all around Cornwall, further information about Club locations can be found using this link or on Facebook. The Official Armed Forces & Veterans Breakfast Clubs Network (afvbc.net)

The Official Armed Forces and Veterans Breakfast Clubs | AFVBC Official Website

Armed Forces & Veterans Breakfast Clubs are completely FREE… And will remain free! There are no fees or subs; they do not exist to raise funds for any national charity, organisation or business; Breakfast Clubs exist simply to facilitate veterans (also quite often current service personnel) meeting face to face in a relaxed, safe, social environment; that is our primary aim and function above all others, to allow veterans to ‘return to the tribe’.www.afvbc.net

UK Armed Forces and military veterans charity

We provide lifelong support to Service Personnel and Military Veterans with injuries, illnesses and wounds sustained while serving in the British Armed Forces.www.helpforheroes.org.uk

Support for Younger Patients

Action for Children (Kernow Connect)

https://www.actionforchildren.org.uk/how-we-can-help/our-local-services/find-our-services-near-you/kernow-connect/

Online CBT support (Silver cloud)

Low level emotional support, low self-esteem/confidence (1-1 Youth Work)

Well-being practitioner. Students who do not meet CAHMS threshold.

Young People Cornwall

www.youngpeoplecornwall.org

Head Start

The project consists of Youth Facilitators that offer 1-1 intervention with young people and Community Facilitators that help young people access what is available for them in the wider community and offer support to parents if necessary.

Well-being practitioners 1-1 CBT work. Low risk anxiety, low mood and obsessive behaviours.

Young Minds

www.youngminds.org

Online support for students, parents and friends who are suffering from a mental health issue or who require help to support someone who is suffering from a mental health issue.

NHS

https://www.nhs.uk/every-mind-matters/supporting-others/

For any mental health concerns you may wish to call the 24/7 NHS mental health response line for support and advice. Call them free on 0800 038 5300, any time day or night if you are worried about your own or someone else's mental health.

The team behind the 24/7 open access telephone response line will listen to you and determine how best to help.

CAHMS

01209 020 4000

Children and Adolescent Mental Health Services.

Moderate to high level mental health issues.

Early Help Hub

01872 322 2277

Targeted Youth Work, Family Support, School Nurse, ASD assessment, CAHMS.

CLEAR

www.clearsupport.net

Emotional and trauma support therapy

Firstlight

www.firstlight.org.uk

Sexual and domestic abuse support.

Penhaligon's Friends

https://penhaligonsfriends.org.uk

01209 210624

Bereavement support.

KOOTH

https://www.kooth.com

Online mental well-being support. 

Alumina (Self-Harm)

www.selfharm.co.uk

Online self-harm support

Papyrus (Prevention of Young suicide)

https://www.papyrus-uk.org

We are With You (Drug and Alcohol Support)

https://www.wearewithyou.org.uk/services/cornwall-truro/

YAY (LGBTQ support)

www.lgbtqyouthcornwall.co.uk

Childline

https://www.childline.org.uk

08001111

Gambling Support

The South West Gambling Service offers a range of support, including:
✔️ recovery courses for gambling
✔️ cognitive behaviour therapy
✔️ support for affected family members
✔️ access to an online community

Hosted by Avon and Wiltshire Mental Health Partnership NHS Trust, the service is available to anyone who is resident in the south west, aged 18 and over.

Individuals can refer themselves directly by phoning 0330 022 3175 (Monday to Friday, 9am to 7pm).

The team is passionate about helping people recover, and they provide the most evidence-based interventions. Find out more about free confidential support to people across the south west affected by gambling addiction by visiting https://www.awp.nhs.uk/…/south-west-gambling-service

The South West Gambling Service

Providing free confidential support to people across the South West affected by gambling addiction.

  • Cognitive Behavioural Therapy
  • Group sessions
  • Virtual sessions

If you're worried about how gambling makes you or someone else feel, we can help.

Call 0330 022 3175

Support Group for Parents and Caregivers at The Cove

Penhaligon's Friends at the Cove Macmillan Support Centre

Support and guidance for parents and caregivers when a significant person in a child's life has a curative or incurative cancer diagnosis.

We can give guidance on how best to support children, help you understand how they might react and common behaviours you might see. We can also offer resources and information to help you along this journey.

If you'd like to know more about this group, please call Penhaligon's Friends and ask to speak to the Family Services Team 

01209 210 624

01209 215 589

Cornwall Hospice Care Services Offered

New Course at The Cove

What's On at The Cove in November