Further patient support
For help with any support or information needs please contact the surgery and ask to speak with Natasha our Care Co-Ordinator who works on a Tuesday and Friday.
Natasha can also help support anyone who is a carer, has recently been bereaved or from a military background.
For any other information please contact our reception team who will be able to advise and help you.
Diabetes Support and Information
Have you recently been diagnosed or are you living with type 2 diabetes and would benefit from healthy lifestyle support to better manage your diabetes?
Diabetes and You is a free course for adults living with type 2 diabetes. The course is delivered with your local GP practice and led by trained diabetes educators who will make you feel very welcome.
The course will help you to learn about your diabetes and how to look after yourself. We will talk about diabetes and glucose, medication, food and healthy lifestyle choices and where to get help and support.
The courses are informal, friendly and non-judgemental. You can share your experiences of diabetes and ask questions if you would like to. you will meet other people with diabetes with the option to bring a family member or friend for support.
For information about face to face courses delivered with your local GP practice please contact:
Hayley Burgoyne
For self-referral to a Virtual Diabetes and You course please contact
Health Cornwall
Weight management support
Free NHS Weight loss plan (App) Lose weight – Better Health – NHS (www.nhs.uk)
Weight Management Videos. These webinars have been designed and delivered by Dietitians and cover the Dieting Cycle, Regular Eating, Triggers to Eating, Diet Myth Busting and Balanced Eating Webinars on Weight Management – patientwebinars.co.uk
Healthy Weight Cornwall (Digital Adult Healthy Weight Programme and Healthy Lifestyles Drop in Sessions) Healthy Cornwall Current Programmes – Healthy Cornwall
Local sexual health services
Stop smoking support from Healthy Cornwall
Available Support to quit smoking
We offer a range of stop smoking support services for groups and individuals alike:
One to one support
We can offer one to one support and advice between you and our friendly, expert advisors. Including:
Text Support:
Our advisors can support you through text messages; whether it’s checking up on how you’re getting on, arranging prescriptions or answering any queries you may have.
Telephone Support:
Our advisors can support you via weekly phone calls to keep up to date with your stop smoking journey and give you advice and support when you need it.
Digital Support:
Our advisors can also support you through the use of email or with virtual meetings held over Microsoft Teams or Skype.
Get in touch:
To discuss the support we can offer and the path that is right for you, get in touch by:
Online enquiry form – Complete our enquiry form here
Telephone – 01209 615600
Email – healthy.cornwall@cornwall.gov.uk
Smokefree Text Support Service
Our text support service is FREE and easy to get started, just text ‘SMOKEFREE’ to 82228 – it’s that simple.
Over the next month you’ll then be supported through a quit attempt with top tips, advice, tools and motivation from the team to guide you to success. Once you reach the end of the text service you’ll be 5 times more likely to quit smoking for good.
Get started today, text ‘SMOKEFREE’ to 82228
Healthy Lifestyles Support Drop In Sessions
Our Healthy Lifestyles Support sessions are FREE for anyone to drop in at any point during the session time.
The session is a chance for you to catch up with your local Health Improvement Practitioners for advice and support about a range of topics involved in improving your health and wellbeing, including stop smoking support, tools and resources.
Find your nearest local drop in sessions in our What’s On area
Workplace Health Support
If you think your workplace would benefit from stop smoking group sessions or drop ins please get in touch with the team as we’d love to discuss how we can support you with this:
Telephone – 01209 615600
Email – healthy.cornwall@cornwall.gov.uk
Free National Smokefree Helpline
Feel like you need to talk to someone?
You can call the National Smokefree Helpline for free and talk to a trained adviser for advice and support.
Call for FREE on 0300 123 1044
The times this service available are as follows:
Monday to Friday: 9am to 8pm
Saturday and Sunday: 11am to 4pm
Bereavement support
Please find below a variety of services and charities who can offer support during this difficult time.
you can contact the Care Coordinator, Natasha Hawke, based at Chacewater Practice for further information.
Cruse
Understanding grief can be overwhelming and to ensure you don't have to deal with it alone. Provide help no matter how long you have been grieving with trained volunteers and expert grief counsellors who are trained in all types of bereavement. Cruse can be found on social media; Instagram. Facebook and Twitter. You can call the helpline on 0808 808 1677
The opening times are
Monday & Friday 9.30am - 5pm
Tuesday, Wednesday & Thursday 9.30am - 8pm
Saturday & Sunday 10am - 2pm
Or via Crusechat an online chat service on the website.
Penhaligon's Friends
Penhaligon's Friends are an organisation which is there to support those children and young people who have experienced the death of someone special who was close to them. All the helpers have had special training to enable them to support those who are grieving the loss of someone they loved. This is done through a variety of activities; more information can be found on the website.
All helpers are used to working with children in a range of settings and are very committed to making sure that they offer the best support thy can. Children and young people are usually visited in their home or school wherever they feel most comfortable.
To get in touch with Penhaligon's Friends you can call
or
If there is no one in the office, you can leave a message on the answerphone and someone will call you back as soon as possible.
Cornwall Bereavement Network
The goal of Cornwall Bereavement Network is to make support easily accessible to those experiencing bereavement. This support be in the form of legal services, counselling and support groups. There are many support services listed with Crisis Support if needed.
The Cornwall Bereavement Network is a directory service that ensures assistance to anyone who is bereaved no matter the age or relationship to the deceased.
If you would like the website details, please contact the Surgery Care Coordinator and she will forward the information to you.
The Compassionate Friends
Supporting bereaved parents and their families. The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and parents who are dedicated to supporting and caring for others who are similarly bereaved family members who have suffered the death of a child or children of any age or form of cause.
You can call the confidential bereavement support helpline on:
Open 10am - 4pm, 7pm - 10pm every day of the year.
You can also email TCF at helpline@tcf.org.uk
Grief Encounter
Martin Lewis became a Patron for Grief Encounter after losing his mother as a child, he helped the charity launch a helpline called Grieftalk. Grief Encounter have been providing free, professional and specialist bereavement support for over 15 years. The mission is to give every child and young person the best support possible following the death of someone close. They work closer with individuals, families, schools and professionals to offer a way through the anxiety, fear and isolation often caused by grief.
you can contact Grief Encounter by phone on 0808 802 0111 weekdays 9am - 9pm.
Online chat service or email grieftalk@griefencounter.org.uk
The contact details for the Southwest is via email, the email address is southwest@griefencounter.org.uk
Bereavement Help Point
A free monthly drop in space for anyone who has been bereaved.
We offer a relaxed and supportive group environment for conversations, peer support, signposting and refreshments.
Starting on 16th January 2023, then the first Monday of each month
10am - 12pm
At Treverbyn Hall, Terverbyn Road, Stenalees, PL26 8TL
We are here for you:
www.cornwallhospicecare.co.uk/our-community-services/
Call 01726 829 874
Menopause Support Group
Every 2nd Thursday of the month
7pm - 9pm
At the Driftwood Spas Pub St Agnes
Contact for more information:
Libby Huddy
Military Veterans
Message from Natasha our Care Co-Ordinator
As part of my work with the surgery, I have been contacting patients who we know are Military Veterans. It is important that we recognise the people who served out Country whether this was recently or years ago. I wanted to highlight Armed Forces Day and it being celebrated in Cornwall but also some charities who offer support to Veterans as well. I can provide support and information about other charities that can offer help and support as well. If you think I can help you, then please call the surgery.
Thank You
Natasha
Armed Forces Day a National Event is being held in Falmouth on Saturday 24th June you can find further information using the link below.
Home – Armed Forces Day (cornwall.gov.uk)
Help for Heroes
We help the Armed Forces community live well after service.
There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military.
We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life in the civilian world. Our teams can help people get back on their feet, if they are having money problems, need somewhere to live, are struggling to get a job, or don’t know how to apply for benefits.
We run sporting and social activities across the UK, and online, to combat loneliness and isolation. We provide financial grants for things such as home adaptations and medical equipment, to help people overcome challenges from illness or injury. Our free online courses and self-help guides give people life skills so they can live independently.
Further details available by following the link below.
UK Armed Forces and military veterans charity | Help For Heroes
Armed Forces & Veterans Breakfast Club
Official Armed Forces & Veterans Breakfast Club. Our purpose is to facilitate Veterans and serving Armed Forces personal to meet face to face in a relaxed, safe , social environment to enjoy breakfast and banter, to combat loneliness and allow Veterans to ‘return to the tribe’.
Free to attend – there are no fees, subs or commitments: we don’t exist to support any national charity, organisation or business; just turn up, pay for your own breakfast & enjoy the company of other Armed Forces Veterans.
Clubs can be found all around Cornwall, further information about Club locations can be found using this link or on Facebook. The Official Armed Forces & Veterans Breakfast Clubs Network (afvbc.net)
The Official Armed Forces and Veterans Breakfast Clubs | AFVBC Official Website
Armed Forces & Veterans Breakfast Clubs are completely FREE… And will remain free! There are no fees or subs; they do not exist to raise funds for any national charity, organisation or business; Breakfast Clubs exist simply to facilitate veterans (also quite often current service personnel) meeting face to face in a relaxed, safe, social environment; that is our primary aim and function above all others, to allow veterans to ‘return to the tribe’.www.afvbc.net
UK Armed Forces and military veterans charity
We provide lifelong support to Service Personnel and Military Veterans with injuries, illnesses and wounds sustained while serving in the British Armed Forces.www.helpforheroes.org.uk
Support for Younger Patients
Action for Children (Kernow Connect)
Online CBT support (Silver cloud)
Low level emotional support, low self-esteem/confidence (1-1 Youth Work)
Well-being practitioner. Students who do not meet CAHMS threshold.
Young People Cornwall
Head Start
The project consists of Youth Facilitators that offer 1-1 intervention with young people and Community Facilitators that help young people access what is available for them in the wider community and offer support to parents if necessary.
Well-being practitioners 1-1 CBT work. Low risk anxiety, low mood and obsessive behaviours.
Young Minds
Online support for students, parents and friends who are suffering from a mental health issue or who require help to support someone who is suffering from a mental health issue.
NHS
https://www.nhs.uk/every-mind-matters/supporting-others/
For any mental health concerns you may wish to call the 24/7 NHS mental health response line for support and advice. Call them free on 0800 038 5300, any time day or night if you are worried about your own or someone else's mental health.
The team behind the 24/7 open access telephone response line will listen to you and determine how best to help.
CAHMS
Children and Adolescent Mental Health Services.
Moderate to high level mental health issues.
Early Help Hub
Targeted Youth Work, Family Support, School Nurse, ASD assessment, CAHMS.
CLEAR
Emotional and trauma support therapy
Firstlight
Sexual and domestic abuse support.
Penhaligon's Friends
https://penhaligonsfriends.org.uk
Bereavement support.
KOOTH
Online mental well-being support.
Alumina (Self-Harm)
Online self-harm support
Papyrus (Prevention of Young suicide)
We are With You (Drug and Alcohol Support)
https://www.wearewithyou.org.uk/services/cornwall-truro/
YAY (LGBTQ support)
Childline
Gambling Support
The South West Gambling Service offers a range of support, including:
recovery courses for gambling cognitive behaviour therapy support for affected family members access to an online community
Hosted by Avon and Wiltshire Mental Health Partnership NHS Trust, the service is available to anyone who is resident in the south west, aged 18 and over.
Individuals can refer themselves directly by phoning 0330 022 3175 (Monday to Friday, 9am to 7pm).
The team is passionate about helping people recover, and they provide the most evidence-based interventions. Find out more about free confidential support to people across the south west affected by gambling addiction by visiting https://www.awp.nhs.uk/…/south-west-gambling-service
The South West Gambling Service
Providing free confidential support to people across the South West affected by gambling addiction.
- Cognitive Behavioural Therapy
- Group sessions
- Virtual sessions
If you're worried about how gambling makes you or someone else feel, we can help.
Call 0330 022 3175
Support Group for Parents and Caregivers at The Cove
Penhaligon's Friends at the Cove Macmillan Support Centre
Support and guidance for parents and caregivers when a significant person in a child's life has a curative or incurative cancer diagnosis.
We can give guidance on how best to support children, help you understand how they might react and common behaviours you might see. We can also offer resources and information to help you along this journey.
If you'd like to know more about this group, please call Penhaligon's Friends and ask to speak to the Family Services Team